Frequently Asked Questions
Everything you need to know about our gourmet sweets.
Are Candy Kittens sweets vegan-friendly?
Yes! We are proud to say that our entire range of gourmet sweets is 100% vegan and made without any animal-derived gelatine.
Do you use palm oil in your products?
No, we never use palm oil. We are committed to making sweets that taste good and do good, using only high-quality, sustainable ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. You will receive a tracking link via email as soon as your treats are on their way.
Are your sweets gluten-free?
Most of our flavors are made with gluten-free recipes; however, they are produced in a facility that handles wheat. Please check the specific product page for detailed allergen information.
What is your return policy?
Due to the perishable nature of our food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
Where are Candy Kittens sweets made?
Our sweets are developed in London and produced in Europe using the finest ingredients and real fruit juices.